Lorenzo F Ikt

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 Verified Reviewer | map-marker Sneedville, Tennessee
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#5579333 
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NO ACCESS TO CONTROL PANEL

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1.2
Good day, I seem to have difficulty accessing the control panel. I am in the United States. I no longer wish or desire to utilize your companies service. DO NOT BILL CREDIT CARD FOR THE RENEWAL OF "WINDYVALLEYDIRECT.CO.UK, SCHEDULED FOR 21/02/2024 (CARD ENDING 3901)
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Pawel C Coh

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 Verified Reviewer | map-marker Juliaca, Puno
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#5078558 
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I cannot login and reset password being in different location

Hello, I cannot login and reset password being in different location. I have just moved to Peru and I cannot login to change or add other locations. I built web site about 2 weeks ago. If you need more information contact me via email, I am not able to make call from here except Whatsapp. I hope you can help me. Edit: I have found other email address to Namesco. I send them details about the problem and they solved it the next day. Very good service, I recommend that company.
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User's recommendation: Good service, fast response, helpful people

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Apk K

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 Verified Reviewer | map-marker Karachi, Sindh
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#3423991 
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My Names.co.uk Account is locked

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1.0
Hello Namesco, recently I have purchased a domain from your website names.co.uk and now my account is not able to be logged in. I have tried with my password too.. and when I go for reset password then they say contact customer support . Can you explain what is the issue and solve it for me?. My account email maqsood49112@***.com
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Loss:
$13000

Preferred solution: Full refund

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Apk K

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 Verified Reviewer | map-marker Karachi, Sindh
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#3423990 
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My Names.co.uk Account is locked

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1.0
Hello Namesco, recently I have purchased a domain from your website names.co.uk and now my account is not able to be logged in. I have tried with my password too.. and when I go for reset password then they say contact customer support . Can you explain what is the issue and solve it for me?.
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Anonymous
map-marker High Wycombe, England
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#2583557 
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Impossible to contact

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1.0
I use namesco email a lot but I cannot access my control panel since I have forgotten my password. When I try to use the routine for the lost control panel password I only have my webmail email address. Namesco will not send instructions to a webmail address.. I have spent hours on the telephone but never get an answer, I have been at this for over a year.DOn year. NamescoDO NOTDOddo
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Kalief Kgz
map-marker London, England
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#911155 
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Domain renewal

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1.0
Names.co.uk renewed a domain name without my permission by using Amazon Payment service. They claim I had ticked the auto renew box on their website. However, this is untrue as I bought the domain name to sell and had no intentions of renewing the name and had not used it or accessed their website until I made a com plaint. I think they ticked the auto renew box when I threatened court action. I had a terse unpleasant reply where I was told point blank they will refuse to refund me. I feel I have been robbed deliberately, simply because they could knowing I would have little redress. Apparantly they would rather have bad publicty rather than admit their mistake and refund me. I wonder if the company shareholders will agree.
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Loss:
$24
Cons:
  • Attitude of the staff
Reason of review:
Problems with payment
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2

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